See the systems that catch what you're missing.
Some of what's below is running right now, including on our own Instagram and Facebook. Some is still on our build list, and we mark it plainly. Whichever systems you turn on, you get one report each month of what they brought back.
A form filled at 11pm gets answered at 11pm
Fill it out the way one of your patients would, and watch the reply come back, even at this hour.
This demo is live. What you send actually goes through.
That reply goes out in seconds, 24/7, so the moment holds instead of going cold.
Even one lead a week that would have gone cold tends to more than cover the service, and your monthly report shows the actual number for your clinic.
A patient DMs at 9pm. She gets an answer, and a booking.
The AI Conversation Assistant answers questions and books appointments 24/7, under your brand, across Instagram, Facebook Messenger, and web chat. It is running right now on our own accounts.
Most inquiries do not come in during clinic hours. They come at night, on a lunch break, from a phone in bed. Someone finds you, asks one question about a treatment, and if no one replies they try someone else. The assistant answers in seconds, from a knowledge base built for your clinic: treatments, pricing, hours, policies. When the caller is ready, it books the visit straight into your calendar.
The assistant stays inside what it was given. When a question calls for a human, a medical judgment, or anything outside its knowledge base, it says so and hands you the full thread. You pick up where it left off. It does not guess, and it does not let a conversation go cold.
The assistant is answering DMs on our own Instagram and Facebook right now. Message @cadencehelm and read how it handles a real question before you decide anything.
Answered and booked in under a minute, after hours, with no staff involved.
Sample conversation. The clinic name and the $650 price are illustrative, not a real client quote.
The appointment they booked shows up, on time and ready.
Confirmation, reminder, reschedule, cancellation, and follow-up. Five emails, built to your brand, sent automatically around every booking.
A patient books. Before they close the tab, a confirmation lands with the date, time, address, what to do to prepare, and a link to reschedule. A reminder follows before the visit. If plans change, reschedule and cancellation messages update the patient and free the slot instead of leaving it dead. After the appointment, a follow-up goes out.
Every message carries the details a patient actually needs, so fewer of them no-show and fewer call the front desk to ask what time they're due. Your staff writes none of it. We build the whole set to your brand and your policies, and it runs on its own.
Hi Maya, your Hydrafacial with Everly Aesthetics is confirmed for Thu, Jun 18 at 2:00 PM, 114 Oak St, Suite 3. Please arrive with a clean face and skip retinoids for 48 hours. Need a different time? Reschedule here.
See you tomorrow, Maya. Thu, Jun 18, 2:00 PM at 114 Oak St, Suite 3. Parking is behind the building. Reschedule here if anything's changed.
All set, Maya. Your Hydrafacial is now Fri, Jun 19 at 11:00 AM, 114 Oak St, Suite 3. Same prep as before. We'll send a reminder the day before.
Your Thu, Jun 18 appointment is canceled, Maya. Whenever you're ready, you can book a new time here.
Thanks for coming in, Maya. Mild redness for a day or two is normal. Questions about aftercare, or ready to book your next Hydrafacial? We're here.
Sample messages for illustration, shown under a placeholder clinic name. Every message runs under your own brand and includes date, time, address, prep, and a reschedule link where it applies. The templates are built to stay compliant: transactional confirmations tied to a real booking, accurately identified as coming from you, never marketing.
The call you missed answers itself
A patient calls while you're with someone, or after you've closed. It rings out, and they move down their list to the next clinic. This catches that caller before you lose them.
The system watches every inbound line. The moment a call goes unanswered, it texts that number back in seconds, day or night, under your clinic's name, reading like your front desk wrote it. The patient can reply right there to ask a question or book the visit.
Every month it reports two numbers: how many missed calls it caught, and how many became booked patients.
Try it on your own phone
Call the demo lineCall it, let it ring out, and watch your phone. In a few seconds you'll get the same text a patient would. This is a live demo line.
Every patient gets asked, not just the happy ones
After a visit, every patient gets invited to leave a Google review, at the moment they're most likely to say yes. Fill out the form as if you were the patient, hit Send, and the review text shows up beside it, the same SMS their phone would get.
This demo is live. What you send actually goes through.
SMS example
Fill out the form and hit Send. The review text appears here, the same SMS your patient would get. A copy also goes to your inbox.
Every post-visit patient gets this same invite, never only the happy ones.
On a live account, this fires automatically a few hours after each visit. Clicking "Leave a review" here only shows what your patient sees next. It never posts anything to Google.
Your phone, answered live, even at 2am
A voice agent that answers the call, handles the questions, and books the appointment out loud. It sits above the five Core systems, as the one add-on, and you can talk to a working demo of it right now.
The AI Voice Agent answers your clinic phone live, in a voice persona we configure with you. A caller asks about a treatment, a price, or your hours, and gets a real spoken answer. When they want to book, it takes the appointment by voice and writes it straight into your calendar. Most missed revenue starts with a call no one picks up, and this closes that gap on the phone itself, while the caller is still on the line.
Talk to the demo
Meet Ava, a demo receptionist for a made-up med spa. Ask her about a treatment, a price, or your hours, or try to book a visit, the way one of your patients would.
Ava is waiting in the lower-right corner of this page. Tap the mic to start talking.
The version that answers your own clinic's phone is the paid upgrade above Core, priced and built separately. It runs with human monitoring, and we build compliance in, including telling callers they are speaking with an AI where the law requires it. You will hear it on your own line before it ever answers a patient.
This is patient messaging under your name. We build the rules in.
You're the one whose brand is on every text and email, so compliance is how we set each system up, not something bolted on after.
- Texts go only to people who agreed to hear from you, with a working opt-out, inside sensible hours.
- The appointment emails are transactional, tied to a real booking, and identified as coming from you, not marketing.
- Reviews are requested from every post-visit patient, never only the happy ones, because filtering for good reviews is against the FTC's rules.
- Where an AI answers a call or a chat, it says so when the law asks it to.
- For clinics that need it, we handle patient information under a signed agreement.
- A real person watches all of it. None of it is set-and-forget.
What you're looking at is the response gap closed.
Everything above runs under your brand, whether it's live today or still on our build list. What you get every month is the same: nobody falls through the cracks, and a plain report of what that was worth.
Ready to talk it through? Apply below and we'll reach out personally. That's how you claim one of the three founding spots.
Apply for a founding spot